DMW, TP sign deal to aid returning OFWs

The Department of Migrant Workers (DMW) has signed a partnership with TP (formerly known as Teleperformance) Philippines to strengthen reintegration programs and provide fair employment opportunities for returning Overseas Filipino Workers (OFWs), especially those affected by illegal recruitment and human trafficking.

The Memorandum of Agreement (MOA) was formalized at the DMW National Office in the Blas F. Ople Building, with DMW Secretary Hans Leo Cacdac, Assistant Secretary Jerome Alcantara, and TP Chief People Officer Jeffrey Johnson leading the signing.

The agreement introduces a full-cycle reintegration program that covers economic, social, psychological, gender-responsive, and cultural support for returning workers.

Under the framework, TP will provide job readiness modules, recruitment support, pre-employment upskilling, and free training aligned with hiring standards. The company will also run information campaigns against illegal recruitment and human trafficking in partnership with the DMW.

“We are here today to ensure that TP takes this agreement seriously, and that all parties may benefit, especially our returning Filipino migrant workers. Through this agreement, we can provide them good, stable employment and career opportunities,” Johnson said.

The DMW will identify and endorse eligible OFWs—including those who are victims of illegal recruitment or trafficking—for TP’s training and employment programs.

“The DMW is steadfast in its mandate to protect and serve our modern-day heroes, but we know that the government cannot do this alone,” said Assistant Secretary Alcantara. “Reintegration is not just about providing jobs; it’s about restoring dignity, rebuilding lives, and offering sustainable pathways for OFWs returning home with hopes of starting anew.”

The agreement also ensures that endorsed candidates will be prioritized for local employment with fair labor conditions, including access to social protection, equal opportunity, and non-discrimination.

For the DMW, the deal reflects a broader push to expand reintegration services beyond economic support to include well-being, inclusion, and gender-responsive measures.

For TP, the collaboration reinforces its ongoing commitment to inclusive employment and workplace culture, as recognized by its consistent Great Place to Work® certification.

“This partnership goes beyond economic growth; it is about compassion, inclusivity, and community,” Johnson added. “It is our way of telling every OFW: you are not alone, and you will never be forgotten. We are proud to walk this path with the DMW and our partners. Together, let us inspire change, empower our OFWs, and help build a stronger nation.”

The MOA highlights a shared public–private effort to strengthen the country’s labor welfare system and ensure that OFWs returning home are met with sustainable opportunities and dignified reintegration.