Cebu Airport launches efficient transfer system

The Mactan Cebu International Airport (MCIA) has introduced “Cebu Connect,” a new transfer system designed to reduce layover times and streamline airport transfers.

Launched by Aboitiz InfraCapital GMCAC (AGMCAC) on June 19, 2024, the service aims to cut connection times from 90 to 60 minutes for international flights and from 60 to 35 minutes for domestic flights.

“This is a testament to our ongoing efforts to improve airport services and enhance passenger satisfaction,” said AGMCAC CEO Athanasios Titonis. “This is part of MCIA’s commitment to meeting global standards in airport operations.”

With the implementation of Cebu Connect, passengers no longer need to claim their luggage between connecting flights. Instead, they proceed to a designated gate for necessary security clearances before boarding their next flight. This system features updated X-ray scanners, multiple counters, and a well-trained security team, ensuring smooth transfers between Terminal 1 and Terminal 2.

Cosette Canilao, president and CEO of Aboitiz InfraCapital, emphasized the initiative’s broader impact. “Our aim is to enhance tourism in Cebu and elevate MCIA among the world’s leading airports by offering efficient and hassle-free travel through Cebu Connect.”

Airline operators have expressed strong support for the new system. AirAsia Philippines CEO Ricky Isla highlighted its benefits for travelers and the broader ASEAN region.

“We commend AGMCAC’s initiative for simplifying airport transfers. This delivers a great boost for millions of guests gaining access to a wider network of destinations while making travel to numerous connecting destinations more seamless and convenient,” Isla said.

Cebu Pacific President Xander Lao also praised the initiative, noting that it will enhance connectivity and convenience for passengers.

“This is a great initiative by the airport… We are looking forward to building more connectivity and connections with MCIA,” Lao added.

Rabbi Ang, president of PAL Express, added, “About 92 percent of the traffic we carry in Cebu is actually connecting passengers, and with Cebu Connect, we expect to be able to increase that further.”

The Bureau of Immigration (BI) has also pledged its support, deploying new machinery and personnel to aid the initiative.

BI Commissioner Norman Tansingco said, “The BI is committed to supporting Cebu Connect by providing advanced resources and skilled personnel. This partnership will significantly improve passenger processing times and enhance overall airport security.”

With over 10 million passengers served in 2023, MCIA aims to establish itself as a premier transfer hub, bolstering tourism and economic growth in the region. The launch of Cebu Connect marks a significant milestone in realizing this vision, promising a more efficient and enjoyable travel experience for all.