Asticom, AI Rudder Join Forces to Revolutionize PH Customer Experience

Asticom Technology Inc. has partnered with AI Rudder to introduce advanced voice AI solutions in the Philippines, aiming to redefine customer service across various industries.

Asticom, a leading digital-first shared services provider, announced the collaboration as part of its mission to support digital transformation in sectors such as banking, fintech, e-commerce, and logistics.

The partnership integrates AI Rudder’s voice AI technology into Asticom’s service portfolio, enabling businesses to streamline routine interactions and focus on complex cases.

“Our partnership with AI Rudder allows us to harness the transformative power of AI to redefine the customer experience, making it more efficient and more human simultaneously,” said Asticom President and CEO Mharicar Castillo-Reyes.

The AI technology facilitates natural, near-human conversations, reducing customer wait times and optimizing workflows, ensuring businesses deliver consistent and high-quality service.

Teng Ren, Founder and CEO of AI Rudder, emphasized the collaboration’s transformative potential. “By sourcing top-tier talent and deploying AI-driven solutions for customer engagement, this collaboration aims to optimize operations, elevate customer experience, and transform customer service across various industries,” he said.

The partnership underscores Asticom’s commitment to boosting local businesses and contributing to national economic growth by empowering enterprises with innovative, customer-centric technologies.

Both companies share a vision of driving innovation and meeting the demands of an increasingly digital world.

Asticom’s enhanced services, powered by AI Rudder, are expected to create more responsive and efficient customer service models for Filipino businesses, cementing their position in a competitive market.

For more details about Asticom and AI Rudder’s solutions, visit their websites at Asticom and AI Rudder.