PH secures Hinduja AI-BPO expansion, 1,000 jobs by 2027

BANGALORE, India — The Philippines has secured fresh investments from the Hinduja Group that will create at least 1,000 additional full-time jobs in the country’s business process management (BPM) sector by 2027, according to Malacañang.

The commitment was made during President Ferdinand R. Marcos Jr.’s August 7 meeting with Hinduja executives as part of his official visit to India to promote the Philippines as a prime investment destination in the ASEAN region.

Hinduja Global Solutions (HGS) is expanding operations in the Philippines with new offices in Bonifacio Global City and Iloilo, and an AI Hub in Quezon City — the first of its kind in the country — designed to train Filipino workers in automation, analytics, and artificial intelligence.

The projects, backed by an estimated USD 5 million (about PHP 283 million) in fresh investments, strengthen the Philippines’ role as a strategic partner in Hinduja’s Asia-Pacific growth.

Department of Trade and Industry Secretary Cristina Roque said Hinduja’s presence has been instrumental in the country’s outsourcing success.

“Hinduja Global Solutions has been with us since the early days of the outsourcing industry. Their commitment to innovation and talent development is a big reason why the Philippines is now recognized as a global leader in customer experience management,” Roque said.

“We welcome their new expansion, which will not only generate jobs but also equip our workforce with the skills needed for the digital future,” she added.

HGS currently employs more than 3,800 Filipinos across seven delivery centers in Quezon City, Taguig, Cebu, and Iloilo, serving global clients in finance, healthcare, and technology.

Since entering the Philippine market in 2003, HGS has invested over USD 50 million (about PHP 2.83 billion), making it one of the country’s earliest and most enduring IT-BPM partners.

The Philippine government assured Hinduja of continued support through the CREATE MORE Act, which offers competitive fiscal incentives, and the Green Lane for Strategic Investments, which expedites permits for high-impact projects in emerging industries like AI and electric mobility.

Beyond BPM, the Marcos delegation invited Hinduja to explore opportunities in renewable energy, mobility, automotive, banking, and other priority sectors under the Philippine Development Plan, citing complementarities between Indian and Filipino industries.