Globe network performance hits 2026 high in August

Globe Telecom posted its strongest network performance so far this year in August, recording its highest overall score and fastest average download speed in the latest Telco Report Card of the Department of Information and Communications Technology.

The improvement matters to consumers because faster and more reliable mobile service affects everyday access to work, education, financial services and emergency communications, particularly in communities where connectivity remains uneven.

Globe received an overall score of 81.5, up 4.4 points from January.

Its average download speed reached a 2026 high of 45.9 megabits per second, or Mbps, in August.

The August speed was 5.1% faster than in July and 26% higher than the 36.5 Mbps recorded at the start of the year.

Network quality also improved to 71.2 from 69.2, while latency held at 20 milliseconds.

The company attributed the gains to continued network investments and its coordination with the government, including the National Telecommunications Commission, as regulators and telecommunications providers work to improve service quality and connectivity nationwide.

Globe said its network program combines sustained capital spending, technology upgrades and targeted interventions, particularly in areas where connectivity remains difficult.

“Customers need a network they can depend on every day, and that goes beyond speed. It means being able to stay connected consistently, including during periods of high demand, disruptions and emergencies,” said Atty. Froilan Castelo, Globe General Counsel.

“The progress we are seeing shows that our investments are making a difference, but there are still communities where the experience needs to be better. That is where we need to keep pushing.”

Globe invested PHP 26.3 billion in capital expenditures in the first half of 2026, with 91% directed to data-related initiatives.

The company said its focus on network consistency has earned it recognition as the Most Consistent Mobile Provider four consecutive times based on Ookla Speedtest Intelligence data covering the second half of 2024 through the first half of 2026.

Globe is also using automation to strengthen network resilience during outages.

Its Automated Outage Response technology can retain up to 50% of data connectivity during outages, compared with less than 10% without the system.

The technology automatically optimizes nearby cell sites to help maintain service during disruptions.

Globe is also expanding service in harder-to-reach communities as part of efforts to narrow connectivity gaps.

In July, the company brought mobile connectivity to 52 previously unserved Geographically Isolated and Disadvantaged Areas, completing its commitment to activate services across all 180 project locations under a DICT connectivity initiative.