FAST AND EFFICIENT SERVICE: MORE Power to roll out ‘Read and Bill’ method soon

To improve service efficiency, MORE Power will be transitioning from the regular and traditional Statement of Account (SOA) to the “Read and Bill” method.

This new methodology will have the customers’ monthly bill delivered to them immediately upon meter reading.

Any concerns about their billing, particularly the period’s consumption, may be discussed with the meter reader or, if necessary, escalated to MORE Power’s hotline for immediate resolution (330-MORE).

An advantage of the “Read and Bill” method is that upon the reading of the consumer’s electrical consumption for the month, it will be reflected in the system within 10 to 20 minutes.

Once the amount has been reflected, the customer can opt to pay the amount due immediately.

However, before they can fully implement this change in the whole franchise area of Iloilo City, MORE Power will be conducting a pilot-run with select customers.

For those that will be selected for the pilot-run, MORE Power will be conducting a brief orientation for them.

During the orientation, MORE Power will show these customers the sample Spot Bill, explain its components, and compare it with the current Statement of Account.