BANKS should ensure continued availability of cash at ATMs and online services

The Bangko Sentral ng Pilipinas (BSP) reminds banks to ensure the availability of cash in their automated teller machines (ATMs) as the country celebrates the holiday season.

In view of health and safety protocols limiting face-to-face engagements amid the pandemic, the BSP also instructs banks to make sure that their online services, like internet or mobile banking apps, are readily available for their clients.

These reminders are issued to support the need of consumers for financial transactions amid the recent easing of  COVID-19 restrictions and the holiday season.

As the BSP promotes the use of digital payments, the central bank also advises consumers to consistently practice cyber hygiene in carrying out financial transactions.

The BSP promotes “SECURE” to protect financial consumers from cyber fraud and scams.

“SECURE” stands for:

S-Strange or Suspicious messages or persons should not be entertained

E-Exclusive knowledge and use of one’s own password

C-Carefully form strong passwords

U-Use two-step verification process

R-Review transaction history and report suspicious transactions

E-Enable alert notification